-
Anywhere, Purpose-built CRM
Your customer relationships are the driving force of your business. By offering a complete view of every customer touch point across your sales, marketing, customer service, and support teams, Infor CRM enables you to maximize the impact of every interaction—across the entire customer lifecycle—whether in the office or out in the field.
The best part about Infor CRM is that it’s built for your business. Industry-specific capabilities, deep integration, and unparalleled flexibility and control in how you deploy use and pay for your solution offers a best-of-breed CRM solution without compromise.
-
Infor CRM at a Glance
- Access for everyone
- No install mobile
- Embedded CRM inside Microsoft® Outlook® with Infor CRM Xbar for Outlook®
- Standard open APIs & integration options
- Seamless integration with back office systems via Infor ION®
- Modern architecture with adaptable platform to meet unique company and customer needs
- Available in French, English, German, Russian, Italian, *Portuguese, *Spanish, and Chinese (* Translation available through Channel Partner)
Key Features
-
- Approvals
- Attachments
- BI/Reports
- CRM
- Capacity Planning
- Change Orders
- Collaboration options
-
- ERP Integration
- Expense Tracking
- Portfolio & Project Gantts
- Issues Management
- Milestones
- Product Transactions
- Project Budgets
-
- Project Templates
- Project Contracts
- Project Roles
- Project Tasks
- Teams
- Tickets
- T&E Approvals
-
- Time Tracking
- Revenue & Cost Optimization
- Resource Allocation
- Resource Skill Levels
- Risks
- Scheduling
- Sites/Locations
-
CRM for the Mobile World
Infor CRM Mobile extends rich functionality to smartphones and tablets, giving your mobile workforce a strong competitive advantage. Interactions with native device features such as mapping, dialing, and email further streamline the mobile user experience. Receive over-the-air updates automatically at no additional charge. -
Better Interactions
Rich customer profiles and sales productivity tools help users identify opportunities and streamline sales activities. Simultaneously, sales management tools, analytics, and proactive alerts drive accurate forecasting as well as effective team and territory management. Best-practice process automation recommends and performs winning actions that drive results. -
Ultimate Flexibility
Attain unparalleled flexibility and control in how you deploy, use, and pay for your CRM solution. Cloud, on-premise, hybrid, and mobile options accommodate your business needs. Buy, finance, or subscribe while maintaining full control of your data. Select from and mix multiple license types to lower TCO and align diverse user requirements.